Friday, December 16, 2011

Advisor Spotlight: UF Advising Guru, Lynn O'Sickey

foreward by Jill Lingard
Who at UF hasn’t been positively impacted by Lynn O’Sickey in some way over the years?  While her position may be in UF’s Academic Advising Center (AAC), Lynn has trained and mentored dozens of advisors all over campus.  She is an important voice for our profession among academic and student affairs administrators at UF and around the nation through NACADA.  We caught up with this busy lady recently to ask her some questions about her nearly 20-year UF advising career.   


Describe your professional background and current position. 
Prior to UF, I worked for about three years in an administrative position with UPenn’s Wharton School, and then as an advisor for two years at Ohio State’s pharmacy school.  I came to UF’s College of Liberal Arts and Sciences in 1992.  Our office was in Little Hall back then—the Academic Advising Center wasn’t built until 1995.  And back then, before universal tracking, we advised all first and second year students in ‘1UF’ and ‘2UF’ classifications.  Our more seasoned advisors will remember the ’80-hour rule’ from those days, which gave students to the 80-hour mark to declare a major or they were asked to leave the university.  We’ve come a long way since then!

I currently serve as Associate Director of Advising in CLAS.  I oversee three assistant directors, who in turn work with five advisors each.  When fully staffed, we have 19 fulltime advisors in the AAC, plus three IT positions that report to me.  At the university level, we’re responsible for freshman Preview, exploratory students, AIM, pre-health and pre-law advising.   Within CLAS, we employ a dual advising model.  Our individual departments focus on upper division requirements.  The AAC advisors focus on universal tracking for our degrees, college requirements, transfer admissions/orientation, probation, and monitoring progress.

What’s a typical work day like for you?
My days are split between administrative activities like supervision, policy meetings, training (about two-thirds) and advising students (about one-third).

What do you enjoy most about your job?
It’s never dull!  Things are always in a state of change…and even when they’re periodically stable, there are always ways to improve upon what we’re doing.  I enjoy problem-solving and collaborating with other units on campus to clearly communicate policies which affect our students.

Of course, I enjoy working with college students.  They’re still ‘forming’ themselves and it’s wonderful to be able to impact that process.  Students often enter our offices with similar refrains (I need to drop a class, I want to change my major)…but if you dig a little bit below the surface, the conversations can take off to a million different directions from there.

In addition, I really love the people I work with.  We have a great group who are all focused on the same goal of empowering students for success.  My colleagues are supportive, make me laugh when things are stressful, and can cook up a storm.  You haven’t lived until you have been to an AAC potluck!

What do you like least about your job?
Tenured or tenure-track faculty who don’t even try to understand or respect the role of academic advisors.  Occasionally, laziness on the behalf of students who then take no responsibility for their (lack of) actions also irks me.  Be a slacker...just don’t expect the world around you to accommodate that behavior.

What’s the best thing a student ever told you?
I have received two emails recently from students who graduated 3-5 years ago telling me that they want to go to graduate school now to become academic advisors because of their experience with me!

What’s the craziest thing a student ever told you?
After nearly 20 years of UF advising, the best I can come up with is the most recent craziest thing.  I had a student in my office who was petitioning for an extra course drop.  Her justification was that she absolutely HAD to withdraw from a course (spending her last available drop) the previous term because it was “just too early.”  She couldn’t find her way to class at that hour, never mind think, take notes, or pass exams.  I asked her when the class had met.  “Fourth period.”  “That’s 10:40 a.m.,” I replied, with a puzzled expression. “I KNOW—right???” answered the exasperated student.  I asked her if she had some kind of medical condition which limited her morning activities, to which she replied “No.”  She was a UF junior and had a solid academic record.  I asked her if she thought she might find herself working a full-time job after she graduated in about a year and a half, and pointed out that workdays often begin before 10:40 a.m.   Maybe it would be good to practice that new schedule at UF…?   The concept of life before noon had clearly never dawned on her.

What advice would you give a brand new STUDENT at UF?
First, don’t assume that UF is going to be the same as high school or (if you transferred) your previous college.  You’re going to need to adapt to survive here.  And doing more of the same old thing that doesn’t work here won’t fix the problem.  

Second, start researching careers and the majors which can get you there early.  You don’t need to have all these questions answered from day one (it’s probably better that you don’t), but don’t squander years here with no sense of direction.  Students who explore early are usually the ones that find multiple areas of interest and leave with minors, certificates, internships, etc. that are really satisfying for them.

Third, there is tremendous support and service to be found at UF for those students who behave courteously.  (Pretty much how it works after college, too.)   If email communication isn’t resolving an issue, be prepared to meet with your professor or advisor or RA or whoever’s help you need in person, and politely. 

What advice would you give a brand new ADVISOR at UF?
Expect it to take a 12-month cycle before you’ll understand everything that happens in your office.  Ask lots of questions.  Don’t ever be afraid to tell a student you don’t know the answer to a question, but are willing to research it and get back to them with the right answer.  Students will respect that much more than your best guess of what ‘might’ be accurate.

What’s your secret for balancing your home and work lives (and avoiding burnout)?
HAHAHA!  Good one, Jill!  I have very patient kids and a pretty great husband. 

What are you reading for fun right now?
In between trashy romance novels, I read some real literature…recently finished A Tale of Two Cities.  I’m a big Dickens fan.

What’s the last movie you went to see in a theatre?
The last Harry Potter film, with my kids.

Do you have a favorite TV show?
Several:  It’s Always Sunny in Philadelphia, Modern Family, 30 Rock, and Community.

What do you do to relax?
One simple strategy is to not open my laptop at night.  I also take wonderful family vacations to places like England, Aspen, and (most recently) Alaska.

What might UF’s advising community be surprised to learn about you?
Folks might be surprised to learn that I pretty much flunked out of college!  I attended an expensive private school, so they never really kicked me out since they liked my tuition dollars.  These were the early 80’s, in the aftermath of universities letting go of their in loco parentis reigns.  Students could get away with a lot, and I did.  After many poor-performing terms, I took myself out of college for a couple years.  I ended up getting a job on campus and then slowly returned to classes (for free this time, as an employee).  The time off did me a world of good…I had time to grow up a little and reconnect with academics on my own schedule.  And ironically, working in that campus office eventually sparked my interest in student affairs as a career.  

Feel free to make comments on this article, and let others know how Lynn has helped or influenced you.

Advising with Altitude: Presenting at NACADA’s 35th Annual Conference in Denver

by Jaime Little

In early October, I headed to Denver for the 35th annual NACADA National Conference along with at least 15 other advisors from various advising offices at UF.  This year was especially significant for me as it also marked my debut as a national conference presenter.  Feeling the need to justify a trip out to Colorado, I decided to step out on a limb and prepare a presentation for NACADA.  I had presented numerous times throughout the years--for regional and state conferences and to local audiences like parents and new students at Preview, my First Year Florida classes, and Girl Scout troops--but presenting to colleagues and peers in the advising profession at the national level seemed like a goal that I had put off for far too long.

            I was excited to have been chosen to present, as NACADA gets a multitude of proposals for presentations.  When the conference presentation schedule became available, though, my nerves heightened.  I realized that my presentation had been scheduled on the last morning of the conference in the dreaded 8am time slot as well as being the 5th presentation on the conference agenda about Transfer Student Success Programs.  Did I also mention that a NACADA guru and past NACADA president, Jenny Bloom, was presenting at the same time as me three rooms down?

However, I realized this all could work to my advantage.  My strategy included attending the other sessions in my topic area.  I made sure to take notes for use during my session.  I also was able to pitch my presentation at the regional and topical meetings.  I also realized that presenting on the last day would mean a smaller audience size which would not be overwhelming.  And so I discovered that being the last to present on a topic actually did have some pros to it!

I practiced quite a few times in my office before heading out on the plane to Denver.  I checked out a computer from our office, emailed the presentation to myself and saved it onto a jump drive.  Upon arrival in my hotel room, I figured I would run through the presentation while I waited for my “roomies” to arrive from their respective flights.  This is when I realized that I had an older version of PowerPoint on my computer.  Needless to say, I was fortunate that my colleague had her personal computer with updated Microsoft Office.  Moral of this story is to check your equipment BEFORE you leave the office!

            After all was said and done, this experience was incredible.  Although I didn’t realize that I would be scheduled at a less than ideal time, it provided me the opportunity to whet my appetite for presenting in a less intimidating environment.  I have since submitted a proposal to present at the upcoming NACADA Region 4 Conference in March in Miami.  Sharing ideas through a conference presentation is a great way to challenge you to grow professionally and meet some people with interests similar to yours in the advising world!

Advising Meets Technology: Challenges and Benefits

by Jill Lingard

This is the second article in a two-part series.  Part one was published in our September 2011 issue.

At the August 29th UAC meeting, Dr. Bernard Mair, Associate Provost for Undergraduate Studies, asked advisors to think about how they can provide more of their services to students remotely.
  
When strategizing about moving advising processes online, some advisors worry that the human connection they work so hard to establish with their students will be lost in cyberspace.  Activities like scheduling appointments and checking students into advising offices are certainly necessary, but fall fairly low on the ‘meaningful human connection’ spectrum.  If these kinds of logistical functions are automated, the hope is that it will free up staff time to devote to the more critical parts of the advisor/student relationship building process.

Are there university processes we all regularly participate in that could go online and, by doing so, give us more time to focus on our core advising missions?   Drop forms went online not too long ago and the sky didn’t fall, and of course we didn’t stop advising students about the implications of dropping courses.  The act of physically signing something like a minor application is insignificant and needlessly time consuming when you take into account the hundreds of students who bring us these forms.  Discussing the value of a minor with students is key.  Might there be more time to do that if we could submit approvals for minors online? 

Advisors of fully online undergraduate degree programs (business, fire and emergency sciences, applied physiology and kinesiology, health education, and sport management) have already developed ways to advise their students remotely out of necessity.   Regular phone and email contact is common, and some advisors are beginning to experiment with advising through online discussion boards and Skype.  A hybrid of advising formats, including in-person and online contact, is often employed based on students’ needs.

Owen Beatty
“We ask our students to attend our own face-to-face orientation that follows UF’s Transfer Preview sessions,” explains Owen Beatty, HHP’s Associate Director for Online Programs.  “During our orientation, I emphasize that I’m their singular point of contact from the first day of classes to graduation.  For students who cannot attend in person, we schedule a phone orientation and work through the same presentation together.”

Because distance education attracts a greater number of students with full-time jobs and family obligations, understanding what competes with school for their attention is crucial to the advising process.  “I ask my students questions like Do you work full-time? and When do you plan to access your courses?” explains Beatty.   “With a better understanding of their unique situations, I can tailor an academic plan which will fit best with their lives.”  

The Online Student Center on Sakai
Another online advising strategy developed by WCBA’s Online Business Program has been to repurpose UF’s electronic course management system to serve a student services function.  Residing in Sakai, the Online Stu­dent Center streamlines communication with current students by pulling together a wide array of information that they need into one location where they already congregate to access course web sites and online lectures.  Students can ac­cess an online orientation presentation, registration information, date/time/location details for exams at each statewide test site, required textbooks, course syllabi, and term-by-term scheduling recommendations.  Advisors are currently working to add a career development component to the site.  Any college or program could choose to use Sakai to support their academic advising mission.  If you would like to take a closer look at the Online Student Center to see how it functions, email Kari Ward at kari.ward@warrington.ufl.edu and she’ll set you up with access to the site.

The need to advise students remotely will soon extend beyond just those degree programs which are fully online right now.   The Office of Admissions hopes to enroll its first cohort of approximately 500-800 Innovation Academy (IA) students in Spring 2013, with the goal of eventually growing the program to 2,000 students annually.  Since IA students will be engaged in pursuits away from the UF campus each fall, advisors across campus will need to develop ways to interact with them while they’re away.  

As we consider the appropriateness, feasibility, and methods for interacting with students remotely across a variety of advising functions, the developmental and accessibility needs of our students must remain at the core of what we do.  Is your college or department providing online academic advising successfully?  Please feel free to comment below on what you’re currently doing or post questions/concerns about moving in this direction.  Given Dr. Mair’s charge to us in August, we anticipate the intersection of advising and technology will be among the featured topics at our spring advising workshop.  The dialogue we begin here may shape this continued campus conversation.

New Office of Health and Legal Profession’s Advising (OHLPA) Column: Get to Know Us!

by Kathy Rex and Sara Mock


Greetings from the College of Liberal Arts and Sciences (CLAS) Pre-Health Advising Team (PHAT) and Super Pre-Law Advising Team (SPLAT)!  We’re excited to be able to connect and share with you some information about pre-health and pre-law advising, our office, and general tips.  We know virtually every advisor on campus sees pre-health and pre-law students, whether it’s on a regular basis or just once in a while.  Given that we’ve added a few new faces to the UF advising family, we wanted to start off by sharing some basics about our offices so that you’re comfortable referring students when necessary.
Pre-Health Advising Team

Kris Klann
Bobbi Knickerbocker
Christine Richmond









The current pre-health advisors are Roberta Knickerbocker and Christine Richmond.  Kris Klann also sees first and second year pre-health students and the entire advising staff at the CLAS Academic Advising Center sees first year pre-health students.  We are excited to announce that in January we will have another advisor join our pre-health team, Miranda Santos.  The pre-law team consists of four advisors:  Lou Powers, Nick Mrozinske, Liz Kazungu, and Sara Mock.
 Pre-Law Advising Team

Liz Kazungu
Sara Mock
Nick Mrozinske





Lou Powers











As always, students from all colleges are welcome to come to Farrior Hall for pre-health and pre-law advising.  Our walk-in hours are posted on the AAC website, as is our appointment policy if students have a question about when to come in.  When you see pre-health and pre-law students, please encourage them to stay connected via our listservs and also to review the pre-health or pre-law website.  PHAT has added a few new services this year which are featured on their recently overhauled website, including new and online workshops, small group advising sessions, and an application review service for denied applicants.  The pre-law website includes helpful links to resources, information about the application process, a calendar of upcoming pre-law events, and information on how to meet with a pre-law advisor.

We are always happy to answer any questions you have about your students or our services. If you have any suggestions or feedback, we welcome it.  If you are interested in our latest annual report, we are happy to share it.  And finally, if you would like to be better able to answer common pre-health or pre-law questions, we would be happy to arrange a brief training session for you.  We’re looking forward to sharing some tips and FAQ’s with you in future editions!

Student Financial Affairs Develops New Tool for Advisors: The Bright Futures Renewal Predictor

by AJ Kleinheksel and Harry Monkhorst

 As UF academic advisors know, the Florida Bright Futures Scholarship Program can be a difficult program to explain to students. The frequent legislative changes make it difficult to maintain a consistent, accurate message. 

This is certainly the case when it comes to Bright Futures renewal requirements. Students and advisors are generally provided with charts and guidelines, but it can still be a difficult subject to explain. To make the Bright Futures renewal process easier to understand, UF’s Office for Student Financial Affairs (SFA) has created a handy tool for advisors and students—the Bright Futures Renewal Predictor.
 
The Predictor condenses the Bright Futures renewal process down to a single pull-down menu and two input fields. Simply choose the Bright Futures program level and input the Fall 2011 and Spring 2012 hours of enrollment. The predictor tells you how many hours are required for 2012-13 renewal, as well as specifying the required GPA.  Easy?  Yes.  Accurate?  Yes, as long as accurate information is provided.

Kep’s Korner

by Glenn Kepic
The new year is a great time for professional development opportunities!  Please save the date of January 27, 2012 from 8:30 – 3:00 for the Annual UF Advisor’s Workshop which is being held at the South West Recreation Center.  You will receive registration information soon.  Don’t miss this opportunity to connect with the UF advising community!

NACADA Executives
You also won’t want to miss the NACADA Region 4 conference being held March 10 – 13, 2012 in Miami. An early registration discount is available through February 9. For additional information, see the NACADA website. We had a great time at the annual conference out in Denver, by the way. Be sure to read Jaime Little's article which chronicles her experience at this event, plus here are a few photos that Kari Ward wanted to share:

Deb Mayhew and Jeff Citty
Mutlu Citim-Kepic

Helen Halasz
(former UF Business Advisor)




Finally, the UF Chapter of the Tau Sigma Transfer Honor Society is looking for a new advisor.  Tau Sigma is an academic honor society designed specifically to "recognize and promote the academic excellence and involvement of transfer students."  This dynamic group of students is comprised of the universities top transfer students and held their inaugural induction ceremony Spring 2002 and is one of the oldest chapters in the country.  As advisor of this organization, you will have the opportunity to work with a small but motivated group of students trying to find their place at our large university.  For information about this opportunity, please contact Glenn Kepic.

Advisor Tool Box

by Kari Ward

I came across this blog when a friend shared it on Facebook.  I was thinking about my work with students when reading this article, but also gained insights from some of their other “top ten” kinds of articles like “The 30 Most Satisfying Simple Pleasures Life Has to Offer” and “12 Things Happy People Do Differently.”


Read this article to see whether UF students get a good return on their college investment.


  
With the economy as it is, more and more students are considering graduate school.  Although there are always exceptions, School of Business advisors generally encourage students to go to work first so they can find out what they really want to do before investing a lot of time and energy into graduate school.  How do you advise your students?  Jenny Bloom and Stephanie Uiga offer some useful ideas to help guide us in this conversation.

Ask an Advisor

by Dana Myers
 Our “Ask an Advisor” column allows UF advisors to share their viewpoint and experiences regarding advising or just life in general. We recently asked some advisors to answer the following questions:

1.       Do you have any plans for the winter break?   What would be your ideal holiday gift?
For the winter holidays, I’m going to Montreal to see my brother.  We’re going to spend two days in Montreal, two days camping in the Adirondacks, and then head down to Virginia to see our family for a few days.  I have two ideal holiday gifts, one practical and one dream gift.  My practical gift would be a half dozen Chesapeake Bay Blue Crabs steamed with Old Bay seasoning.  My dream gift would be pilot lessons.  I’ve always wanted to learn how to fly a small plane and I can’t imagine anything more exhilarating or empowering than being able to fly.  Robbie Shields, School of Business                                             

I make so many plans for the winter break there is no way humanly possible to do them all! At the top of my list, is spending time with family, taking a kayaking trip, playing with my Jack Russell’s Max and Lily, indulging in pleasure reading and “catching up” on sleep!   My ideal gift would be a gift that the entire world could share---compassion and understanding of others and peace on earth.  Anne Marie Mattison, Food and Resource Economics

Over the holidays, I’ll be spending some time visiting family, probably eating more than I should, and regretting said over-indulgence while I work those pounds off.  (It’s a holiday tradition!)  As I believe this is a time for sharing, my ideal gift would be something that could benefit all of humanity, like a German sports car.  This would help foster diplomatic relations between our two countries.  Wait a minute….what did Wehle say?  World peace?  Yeah . . . well, of course that, too.  I meant like –after world peace!     Nicholas M. Mrozinske, Liberal Arts and Sciences

My winter break is going to be a fun filled time of tearing out kitchen cabinets, pulling up old flooring, painting, laying ceramic tile, and installing new cabinets, sink and appliances.  Anyone handy with a hammer?  My ideal gift would be a second advisor for our office!  Other than that, my ideal gift would be just getting together with my family. We're spread out all over the country now, so it would be nice to see everyone again in one place.  Matt Williams, Electrical Engineering